VeriWise Equipment Service

Why Vwise?

Do you want a system that ...

  • can increase business profitability and cost savings and improve customer service?
  • is smart and flexible and offers you all the tools you need to keep control over your fleet and freight when you want it?
  • can be upgraded easily if you want to take advantage of new solutions, without further investment in new technology?
  • is available for different asset types and/or short-term rented equipment to help optimise your supply chain?

Then let Novacom Europe bring your business performance up to levels only imagined through our complementary financial, operational and consulting services:

A transport-focused Helpdesk

Vwise has a specialised European customer support service that is open 24/7 and offers assistance in your language.

Repair and maintenance support

We make sure that our Vwise solutions are easily installed (for trailers already off the production line) and properly maintained through our comprehensive European workshop network.  These include access to GE FleetCare's certified 200+ workshops in 15+ countries, 100+ roadside assistance mobile service vans.

Data and reporting tailor-made to fit your systems and operations
  • Integration possible with your existing Transport Management Software (TMS), so you only need one system for all of your fleet management needs
  • Brand new user interface with easy-to-use functions that translate detailed data into actionable information to enable better and faster decision-making and help manage the exceptions
  • New reporting tools, complete with clear graphical representations, that measure individual asset or overall fleet performance, determine factors affecting performance and set target objectives for improvement - all available in one easy click
  • Information can be delivered through our user interface &/or by server based data transfer
  • Notification of serious events delivered through the user interface, via email or as an SMS text message.
Financing options

Novacom Europe purchases all hardware related to our solutions including modems, door locks, reinforced curtains, curtain seals etc.  We then fit it to your trailer asset and charge only a single monthly service fee, making our solutions a cost-effective option with no capital outlay required from your business.

Novacom Europe's collaboration with respected industry experts and global channel partners
  • KNORR-Bremse AG, a large global manufacturer of braking systems for rail and commercial vehicles, has helped Novacom Europe develop modem that provides EBS brake diagnostics such as braking behaviour, speed, load etc.  And this product will be standard fitted on new trailer equipment in the trailer manufacturing production process - now on a new trailer order form, you simply tick a box for modem activation, in between ticking the box for wheels and axles.
  • Through Novacom Europe's official partnership with leading reefer manufacturers, Carrier Transicold and Thermo King, Vwise has compatibility with current reefer equipment by the unique protocol integration between our modem and reefer controllers.
  • Novacom Europe is an active member of the Transported Asset Protection Association (TAPA), an association that unites global manufacturers, freight carriers, law enforcement agencies and other stakeholders with the aim to reduce freight crime.
  • In cooperation with EUROWATCH, Maple Fleet Services, SBS Security & Safety Products BV and Dynatex, Novacom Europe has developed a wing-to-wing security solution for high value loads to deter, detect, delay and respond to any incident, enabling you to benefit from more favourable insurance conditions.